Shipping & warranty
Shipping & Warranty
A seamless experience, delivered across Canada
At True North Living, every detail matters — from the craftsmanship of our products to the way they arrive at your home.
We are committed to delivering a refined, reliable, and transparent experience from purchase to placement.
Shipping Across Canada
🇨🇦 $250 flat Canada-wide delivery, Free shipping CAD 10,000 & up
📦 Secure, protective packaging
⏱️ Processing: 1–3 business days
🚛 Delivery times vary by location
Delivery Experience
Our products are carefully packaged to ensure they arrive in perfect condition, ready to elevate your space.
Larger items are securely protected and designed for minimal assembly where applicable.
Warranty Coverage
Every True North Living product is backed by our 1-Year Limited Warranty, covering manufacturing defects, structural issues, and faults in materials or workmanship.
What’s Not Covered
- Normal wear and tear
- Damage caused by improper use or neglect
- Environmental damage beyond intended use
- Unauthorized modifications
Our Commitment to Quality
We stand behind the durability and craftsmanship of every product we offer. If something isn’t right, we’ll work with you to resolve it quickly and professionally.
Need Assistance?
Our support team is here to help with any questions regarding your order, delivery, or warranty.
True North Living
Luxury products made for Canadian households.